Rich and Rugged Security and Privacy Policies
Postal Address: 1200 NW 103th Street, Miami, FL 33147.
WHAT INFORMATION DO WE COLLECT?
There are cases where Rich & Rugged may ask for personal information, such as your name, address, date of birth, email address, etc. We do this, for instance when you register for contests/promotions, responding to communications through email, and for services that require registration or subscription. We also collect information with respect to a Rich & Rugged online shopping experience. Consequently, we collect the necessary information to process, fulfill and ship the ordered products. This information may include customer information, including credit card processing, shipping, name and address verification, and email distribution. We might also collect personal information from you about a third party, for instance if the website allows you to send an e-postcard, in which case we need to know the name and e-mail address of the recipient. This information will only be used for its specific purpose (delivering the e-postcard) and Rich & Rugged will not further contact the third party unless the third party contacts us. Your information is collected when you:
- Place an order online
- Make a purchase at one of our Retail Store
- Return an item or make an exchange
- Inquire about our services
- Receive a gift package
- Create an account at richrugged.com
- Register at an event
- Subscribe to receive email
- Send a wish list
- Share your Shopping Bag
- Enter a contest or sweepstakes
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion, or events
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To Improve Our Website
- We continually strive to improve our website offerings based on the information and feedback we receive from you.
To Improve Customer Service
- Your information helps us to more effectively respond to your customer service requests and support needs.
To Process Online Transactions
- Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product requested.
HOW DO WE PROTECT YOUR INFORMATION?
In order to protect the information you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.
Please keep in mind though that whenever you give out personal information there is a risk that third parties may intercept and use that information. While Rich & Rugged strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
DO WE USE OR STORE COOKIES?
A cookie is a small string of information that the website transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website to help better understand your preferences and improve your overall experience. Cookies are also used to remember usernames and passwords.
You can turn off all cookies if you do not want to receive them or you can have your computer alert you whenever cookies are being used. (For both options you would have to adjust your browner settings)
When you visit our website we may collect what’s called “Click Stream” data (server address, domain name etc). This information can be combined with information you have provided to us which will enable us to analyze and better customize your visits.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not trade, sell or otherwise transfer your personal information to third parties without informing you in advance in accordance with applicable data protection laws. Your data may be transferred to our web site hosting partners and other parties to assist us in designing and operating the website, executing services (eg. Product and Prize fulfillment) or help analyze collected data.
When you visit or shop on one of our websites we may share information about you to improve your overall experience including your shopping experience. We contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Rich & Rugged. We generally do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Rich & Rugged and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.
Rich & Rugged reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Rich & Rugged, its affiliates, and others.
For your convenience and to improve the usage of our website we insert links to third parties, for which this policy does not apply. These links take you outside our service and off the Rich & Rugged website which then is out of our control. This includes links from partners that may use Rich & Rugged’s logo as part of a co-branding agreement or sell Rich & Rugged products.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
California Civil Code Section 1798.83 permits customers of Rich & Rugged who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact Rich & Rugged Customer Service with your questions or comments at: firstname.lastname@example.org
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
When a child tries to submit his/her registration, they will be asked to submit the same kind of information we collect from our visitors. Furthermore the information provided by the child during his/her session may be used as indicated in the said above section.
Rich & Rugged is committed to protect the privacy of children and has no intention of collecting personal data from children under the age of 13 in compliance with the requirements of COPPA (Children Online Privacy Protection Act). If you are a child under the age of 13 and you try to submit your registration, the registration will be rejected and we will inform you that we do not accept registrations from children under 13. We encourage parents and guardians of children under 13 to regularly check and monitor their children's use of e-mail and other activities online.
YOUR PERSONAL CONSENT
We may from time to time need to amend this policy, due to changes in regulations and to keep up with new developments and possibilities on the internet. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our website.
Postal Address: 1200 NW 103th Street, Miami, FL 33147.